SAINT MARY PLUSH TOY

Product code: SO7W116D

RETURNS

Returns can be made by sending the items to:

Prolog Fulfilment – Phase 1

Returns Department

Sherwood Park

Annesley

Nottinghamshire

NG15 0DJ

When returning the item by post we would advise that you send the goods by special delivery. As we cannot accept any responsibility for items lost in the post. Postal charges are the responsibility of the customer unless the goods returned are faulty.

Please allow 7-10 business days for the processing of returns.

We reserve the right to refuse a refund or exchange if it appears that the item has been tampered with, incorrectly washed, or subjected to more than reasonable wear and tear. This does not affect your statutory rights.

DELIVERY TIMES 

• UK Standard delivery - 3 to 5 working days from despatch (Personalised orders may delay despatch time in busy periods by an extra 5 working days)
• International Standard Delivery 5-14 working days (Personalised orders may delay despatch time in busy periods by an extra 5 working days).

  Please be aware that custom Fees or import duties may be applied in addition to postage you have already paid for on your order. Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

DELIVERY COST 

Please see terms for full delivery details here.